Core Values

CORE VALUES OF G U Financial Services Private Limited (GUFSPL)
The Core Values of G U Financial Services Private Limited are;
  • To provide low income women and their families, an access to financial services for their livelihood promotion and are delivered in a manner that is ethical, dignified and transparent.
  • To ensure quality services to our members which are appropriate to their needs, and delivered efficiently in a convenient and timely manner.
  • To provide complete, clear and accurate information to our members regarding all products and services offered.
  • To create awareness and enable our members and all other stakeholders to understand the information provided with respect to financial services offered.
  • To ensure that our members are protected against fraud or unethical practices.
  • To ensure that all practices related to lending and recovery of loans are fair and maintain respect for our member’s dignity.
  • To safeguard personal information of our members.
  • To provide a formal grievance redressal mechanism for our members.
CODE OF CONDUCT WE FOLLOW

  • Providing credit services to our members.
  • Recovery of credit provided to our members.
  • Providing credit linked insurance services.
  • To safeguard personal information of our members.
  • Formation of Self?help Groups and Joint Liability Groups.
TRANSPARENCY & FAIR PRACTICES
    • We provide following details in transparent and understandable manner
    • Interest Rate
    • Processing fee
    • Insurance Premium
    • All other terms and conditions of loan
    • We maintain formal records of all transactions in accordance with all regulatory and statutory norms, and borrowers’ acknowledgment/acceptance of terms/conditions form a part of these records.
    • For the benefit of our members we have monthly repayment cycle.
WE ENDORSE
  • Promotion and strengthening of Microfinance movement in the state.
  • Build progressive, sustainable, and member?centric systems and practices to provide a range of financial services (consistent with regulation) to our members.
  • Cooperation and coordination among themselves and other agencies and avoid unethical competition in order to serve our members better.